At NextDayTECHnology we are proud to introduce our technical assurance plans. Whether you are a home user or a small business owner, our plans will keep you and computer communicating properly. What we have to offer is a piece of mind, you can purchase blocks of technical support hours or book them on a case by case basis. Get your very own in-house IT support staff for a fraction of the cost. With our technical assurance plan there are a few options that we offer to best fit your needs.
Remote Support
Have you left out of the office only to reolized that you needed assistance with a application or that something on your computer is not configured properly?
That is where our remote support plans come into play. As long as you have a high speed internet connection, a NextDayTECHnology technician can connect to your system to assist you. Our remote support application gives you the ability to grant our technicians access when you see fit.
On-Site Support
Our On-Site support consist of a NextDayTECHnology tech coming to your location to assist or fix any technical issue you may encounter.
The response time for our techs are within 2 hours of placing a support call. All NextDayTECHnology technicians will have proper identification upon arrival, to ensure your security. Our technical assurance plans will put our technicians to work for you, giving you a reliable, knowledgeable alternative.
All on-site and remote plans are offered on a monthly, quarterly and per case basis, on-site visits and remote sessions are available ala carte . Do not hesitate to contact a NextDayTECHnology representative to sign up for a plan or to have one created to best suit you or your companies needs.
